Privacy Policy

Last Updated: February 12, 2017

This Privacy Policy applies to all of the products and services offered by Fitbell via its website located at, its mobile application and the websites that Fitbell powers for our third party business partners where this Privacy Policy is presented or made available to you. Protecting your privacy is very important to us. Please read this Privacy Policy carefully before you use the Fitbell Services.

Information We Collect and How We Use It

Our primary goals in collecting information are to provide and improve the Fitbell Services, to administer your use of the Fitbell Services (including your account, if you are an account holder), and to enable you to enjoy and easily navigate the Fitbell Services. You may use some of the Fitbell Services without registration or providing any personal information to Fitbell. In order to provide the full personalized range of the Fitbell Services, we may collect the following types of information:

  • Information you provide – When you sign up for a Fitbell account or other Fitbell Service that requires registration, we may ask you for personal information, which includes personally identifiable information about you (information that can be used to identify you, such as your name and email address).
  • We also collect some non-personally identifying information about you, which on its own cannot be used to indentify you, such as your home club, gender,the name of your personal trainer, workout schedule and an account password.
  • You have the option to provide additional information, some of which is personally identifying information, such as postal address, phone number, a picture for your profile and a short description about yourself, but these items are not required. We may combine your non-personally identifying information with the personally identifiable information you submit to improve our Fitbell Services to you.
  • Goals and challenges information – When you join a fitness or exercise challenge through the Fitbell Services, we record and store your challenge information (challenges joined, completed, ranking leaderboard including the user names of other competing users).
  • Camera access - We use your camera to enable you to mark your attendance by scanning your home club's unique QR code. Your time related and profile information(name, image, phone number, club membership id) is shared to your home club's trainer and owner to help them keep a track of people visiting the health club.
  • Fitbell only processes personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:

            1. The display of customized content and advertising;
            2. Ensuring the technical functioning of the Fitbell Network;
            3. Protecting the rights and property of Fitbell or our users; and
            4. Developing new services.
            5. Choices for Personal Information

    As noted above, when you sign up for a particular Fitbell Service that requires registration, we ask you to provide personal information. You can decline to submit personal information to any of the Fitbell Services, in which case Fitbell may not be able to provide those services to you.

Information Sharing

Fitbell may share your personal information with other companies or individuals outside of Fitbell in the following circumstances:
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. These parties are subject to appropriate confidentiality and security measures.
  • We may share some information, including your name, email address, Fitbell Services account ID and contact details, with the home club (where you work out) and trainers (who you work out with) you have designated.
  • If Fitbell becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, your personal information may be transferred in connection with such transaction, in which case we will use commercially reasonable efforts to ensure the confidentiality of any personal information involved in such transactions and provide notice when your personal information becomes subject to a different privacy policy.
  • From time to time, you may enter into a challenge or promotion offered via the Fitbell Services. If you do, we will share your name, email address, Fitbell Services account ID and contact details with your home club where the challenge or promotion takes place, so your home club can properly administer the challenge or promotion.
Please contact us as provided below for any additional questions about the management or use of your information.

Information Security

We take reasonable and appropriate security measures to protect the information we collect from or about you against unauthorized access, use, alteration, disclosure or destruction. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

Accessing and Updating Personal Information

When you use the Fitbell Services, we make good faith efforts to provide you with access to your personal information and either to correct this information if it is inaccurate or to delete information at your request if it is not otherwise required to be retained by law or for legitimate business purposes. Please feel free to let us know if you would like your personal information corrected or removed by e-mailing us at .

Unsubscribing Your Account

You can permanently delete your account by sending us an email to to unsubscribe from the Fitbell Services. We’ll take steps to delete your information as soon as is practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law. Please note that we can only delete your information within the Fitbell Services.

International Transfer

Your personally identifiable information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside India and choose to provide your personal identifiable information to us, we may transfer that information to India and process it there. Your use of the Fitbell Services and submission of any personal identifiable information represents your agreement to that transfer.

Our Policy toward Children

Our Services are not directed to people under 13 and we do not knowingly collect personal identifiable information from children under 13. If we learn that we have collected personal identifiable information of a child under 13 we will take steps to delete such information from our files as soon as possible.

Changes to This Privacy Policy

Please note that this Privacy Policy may change from time to time, and you should review it periodically.


Please feel free to direct any questions or concerns regarding this Privacy Policy or Fitbell’s treatment of personal information by contacting us through the Site or by writing to us at
Privacy Matters
C4G 122-A
Janak Puri, New Delhi -110058